Looking for the alcohol training certificate Amazon Flex asks for? This guide explains what decides whether you need one, which states run their own delivery-driver course, and how to get certified online if your state does not.
Certification Experts is an independent training company and is not affiliated with Amazon.
Amazon does not publish one national alcohol-training rule for Flex drivers. What you need depends on the state you deliver in:
- North Carolina: state law requires every alcohol delivery agent to complete the NC ABC Commission's free online course before delivering.
- Virginia: Virginia ABC offers a free Responsible Alcohol Delivery Driver (RADD) course.
- Everywhere else: follow what the Flex app asks for in your region. A general course such as the Certification Experts alcohol delivery training ($35, online) teaches the ID checks and refusals you handle at the door.
Amazon's public Flex FAQ does not list alcohol-delivery training requirements. Its published rule is zero tolerance: you must never deliver under the influence of drugs or alcohol. Any training the app asks you for before alcohol orders reflects the rules where you deliver, so two drivers in different states can see different requirements.
- Read the exact wording. If the app or your state names a specific program, take that program. A certificate from another provider will not replace it.
- Keep your certificate on your phone. Save the PDF so you can show it if Amazon, a store or an officer asks.
- Ask Flex support when it is unclear. Support can confirm what your region requires before you take a course.
North Carolina law (NCGS 18B-1001.4(b)) requires each delivery service agent to complete an online training course and receive a certificate before making alcohol deliveries. The NC ABC Commission runs the course for free:
- Register on the NC ABC Online Training Program Portal and choose the Delivery Service Permit training program.
- Enter your legal name carefully. It prints on your certificate exactly as typed.
- Complete the course and pass the final test.
- Download your certificate from your portal account.
The business you deliver for adds your certificate number to its NC ABC record, and officers can verify it with the QR code on the certificate. More detail:
how to get an alcohol delivery certificate in North Carolina.
Most states do not run a course of their own, but delivery rules still differ: delivery hours, where you may leave an order, and who may sign for it. Read the guide for your state before your first alcohol block:
- Ask for a valid government photo ID. The person must be 21 or older.
- Compare the photo and details. Check the face, the date of birth and the expiration date.
- Look for signs of a fake. Worn lamination, mismatched fonts and IDs that feel wrong are reasons to refuse.
- No ID or an expired ID. Do not hand over the alcohol.
- Under 21. Refuse, even if the account holder approved it.
- Visibly intoxicated. Selling or delivering to an intoxicated person is illegal in every state.
- Anything that feels wrong. Refuse and follow the app's return steps; never leave alcohol unattended.
If your state does not run its own course, or you want training before your first alcohol block, the
Certification Experts alcohol delivery training course is online and self-paced for $35:
- Enroll online and start on your phone or computer.
- Work through the modules on ID checks, refusals and delivery laws.
- Pass the final exam.
- Download your certificate and save it to your phone.
Where a state names its own program, as North Carolina does, take that program. Our course does not replace it.
Amazon does not publish a single national rule. Requirements follow state law and show in the Flex app for your region. North Carolina, for example, requires the NC ABC Commission's delivery agent course before you deliver alcohol.
From the NC ABC Commission. Its online Delivery Service Permit training is free; register on the NC ABC Online Training Program Portal, pass the final test and download your certificate.
Yes. Virginia ABC offers the Responsible Alcohol Delivery Driver (RADD) course free of charge.
The state-run courses in North Carolina and Virginia are free. The Certification Experts online alcohol delivery training course costs $35.
Not automatically. Each platform and each state sets its own rules, so check every app you drive for. See our guides for
DoorDash,
Instacart and
Uber Eats.
