The Massachusetts Alcoholic Beverages Control Commission (ABCC) sets the rules for alcohol service across the state. This guide covers what the ABCC requires of alcohol servers, bartenders, and managers — and how to stay compliant.
While the ABCC does not issue individual server licenses, it sets conduct standards that all licensed establishments must enforce. Servers are expected to:
- Verify customer age — check valid ID for any customer appearing under 30
- Refuse intoxicated customers — do not serve visibly intoxicated persons
- Follow hours of sale — no alcohol service before 8 AM or after 2 AM
- Complete employer-required training — most MA licenses require server certification
Violations of ABCC rules can result in:
- License suspension or revocation for the establishment
- Personal fines for servers who violate regulations
- Civil liability under Massachusetts dram shop laws
- Criminal charges for serving minors
The ABCC does not mandate a specific training program but supports alcohol server education. Most MA establishments require servers to hold an alcohol awareness certificate. Certification Experts provides an online course covering all ABCC-relevant topics for $30.
The ABCC does not mandate a specific statewide server training requirement, but many local licenses do. Most MA employers require certification before servers handle alcohol.
The ABCC prohibits service of visibly intoxicated persons. Violations can result in license action against the establishment and personal liability for the server.
Enroll in the Certification Experts Massachusetts Alcohol Awareness Course ($30, online). The course covers all ABCC-relevant alcohol service requirements.
Get ABCC-Compliant MA Training — $30
